SECURE USE level
This level of customer care ensures that Sarlin Balance users have
carefree compressed air system use while receiving reliable information
about the performance of their air system.
Sarlin has secure remote access to the system, and the functionality of
all system features – including the advanced compressors’ control method
– can be tested remotely and possible problems resolved.
Sarlin help desk assists users in all questions related to the use of Sarlin Balance compressed air management system.
Sarlin also maintains user specific backups of the Sarlin Balance
software and keeps a stock of spare parts for all system hardware.
This service level also covers recommendations for further development
and the commissioning of new application features according to the